Wireless Billing

I've called customer support about 5 times since 12/23 to see why I stopped receiving owed credits on 1 of the 5 phones we traded in. We had switched from Verizon after being persuaded by an ATT kiosk sales person at Costco, and everything was fine and as advertised for the first several months. Eac

I have my daughter in law on our account and she is divorcing our son so I feel she should pay her own phone bill - not him

Did you know you will be charged $10 PER LINE if you use your credit card for AutoPay? My bill was $50 higher this month and there is NOTHING on my bill that states I will be charged PER LINE to use my credit card. AND if you don't use AutoPay at all, YOU WILL STILL BE CHARGED $10 PER LINE! AT&T

This is a roller coaster of a ride. My mother was on my phone plan. We had a family spat, and we are no longer on speaking terms. She wanted off my plan, so she went to a store who told her that I have to let her be an admin on my plan in order to do this. I try adding her via the website, but the

How long does it take for services to restore after payment is made ?

Today 6/5/2024 I got a cancellation bill from at&t regarding my old account. Although when I first cancelled the account I remember paying off whatever debt I owed to them and just thought cancellation fees. Four months after there is a random cancellation bill that just "generated" of 330.73 an

Hello, II’ve been a loyal Att customer for 30+ years… I’ve had very good service and support from AT&T and since moving to Syosset, the Woodbury office has been quite helpful when needed until now😫. After being told that only the local store could assist me by customer service, I followed up w

In February, our company conducted a total of 11 trade-ins with the person above. AT&T Business4509 Freidrich Ln, Austin, TX, 78744(Edited to remove personal information) One of them is not covered by the discount promotion.I've tried contacting the person above, but I haven't heard back for mo

I had an unsolicited sales expert come to my home offering to reduce my wireless bit and provide three free phones with no trade in and 200 rebate for each phone. I'm now looking at a 486.84 dollar bill, I managed to get the activation fee removed as was promised by talking to a rep online but canno

If I have a iphone 12 mini that no longer works but plan on buying a new iphone will I be charged a fee for activating the new iphone or transfering the line from the broken iphone to the new one?