Wireless Billing

I have been a customer since the days when it was Cingular wireless I have been overcharged for the last 16 months for insurance and support for $11.99. I already pay for a multi device insurance and support plan therefore my third device should not have had these charges on there I contacted custom

How do I apply my sales tax exemption to my order?

I've been overseas for four months with Data Roaming turned off the whole time, and yet I continue to get billed for tiny amounts of data roaming every day. Last month it added up to $9.97 in roaming (plus taxes & fees).

I called in to get bills from 2019 & 2020. They told me they couldn’t do it that the only available was what I see on the website. I’m sure there is a way as it’s done with a court order all the time

I decided to upgrade devices based on the current offer. I went into a store and the manager quoted new rate. A sales associate began to process the order. I asked after the sale was completed to confirm the mgr’s price. She said the mgr would have to do so and she left. I asked to have the mgr cal

My wife and I just joined ATT. However, we joined separately and have two different accounts. I was told we can combine our billing by transferring of billing responsibility after 30 days. I am wondering whether this will affect the trade in credit on our device? Say if I have a trade in credit, wi

On November 25th, my mom and I bought a Samsung Galaxy S23+ at an AT&T store. We paid a sales tax of $82.50 and had it shipped to our home because the phone wasn’t in stock at the store. We called the AT&T customer service center because it was stolen while being delivered. The agent said he

I’m trying to request refunds for taxes paid at a retail store. My husband and I have both tried multiple times at art.com/taxexempt.

We made a recent purchase of two iPhones. The AT&T rep in the store provided false information about the promotion and sold us an iPad that was supposed to cost us $1/month. I don't know if the rep lied or was incompetent but the impact is the same. Additionally, they added items to our account

After receiving an email at 6:38am Email stating : (COPY & PASTED)  I called the department of collections as stated in the email to be told that the offer is not available for me and that there's nothing they could do. Why wouldn't they be able to honor an offer that was sent to me by th