![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Keep your email secure
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Learn how to manage your Internet service and account.
13.8K
So I just realized there is an offer here"Internet Savings Offer: Subj to change and may be discontinued at any time. New residential customers who purchase an AT&T Fiber plan (300Mbps or higher) and have or subscribe to an eligible AT&T postpaid wireless plan will receive a $20/mo bill cred
Questions
28
1
0
I HAVE BEEN CALLING AND CHATTING WITH AGENTS SINCE MONDAY. ON TUESDAY MORNING AN AGENT STATED HE HAD PLACED A MACD REQUEST AND HAD EXPEDITED IT. ON WEDNESDAY AND THURSDAY I CALLED AND WAS ASSURED THAT THE REQUEST WAS IN PROCESS. ON FRIDAY MORNING, THE AGENT ON THE PHONE INFORMED ME THERE WAS AN ERRO
Questions
38
2
0
We have no internet since last 24 hrs and AT&T keeps pushing timelines for resolution, without giving root cause or cause of delay to restore service. Funny part our neighbors across the street have internet with the same provider and AT&T can't move us to those circuits? Phone and Chat support (Edi
Questions
202
1
0
Hello AT&T Support, I am writing to express my disappointment with a recent issue I have encountered regarding my internet installation. As a loyal customer for over 10 years, I have generally been pleased with AT&T’s service. However, this experience has been far from satisfactory. On Apr
Questions
57
3
0
I HAVE TRIED TO TERMINATE MY PARENTS INTERNET SERVICE THROUGH THE PHONE WITH NO SUCCESS. THIS IS BEING DONE FOR MY PARENTS WHO ARE ELDERLY AND DO NOT RECALL PIN NUMBERS AND PASSCODES. THEY LIVE IN FLORIDA. YOUR CUSTOMER SERVICE IS TERRIBLE!!!!!!!!!!!!!!!!! I GAVE THE ACCOUNT NUMBER, SERVICE ADDRESS
Questions
43
2
0
I am a secondary - the primary user passed away years ago and no one can access his login. We need to place a trouble ticket and are being asked for a four digit pin that I do not have access to - please help.
Questions
29
1
0
request AT&T to clear DNS cache if propagation is not happen. Been over 24 hours ATT DNS Server IP - 12.121.117.201
Questions
33
1
0
My computer can use my phone as a hot spot, but when I try to reach a site on my phone, it says unable to do so because I am not connected to internet. Huh?
Questions
32
1
0
I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema
Questions
148
0
0
We experience regular internet outages at our house, including currently. Speeds are poor to begin with (max of 25mbps), it appears no investment is being made in my neighborhood (no fiber, no internet air) and outages happen regularly. A tech is dispatched at least annually with short durati
Questions
73
2
0
Let us help protect you from online fraud and spam.
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Need to uncombine 2 user names & nobody can seem to help me on the phone or in the store. My business and personal accounts are all grouped together & needs to be split out. Need them to be separate log ins, but the ATT people who I have spoken to cant even see the one user name.
Questions
15
0
0
Accepted Solution
Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug
Questions
28
4
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Check out these informative articles and resources.
EXPLAINER
TRENDING NOW
BLOG