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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

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international day pass

Just wondering if my international day pass covers me receiving and making facetime calls on cellular data without wifi? I don’t want to be charged.

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It is illegal for ATT to force you to pay with bank account. Check it the FCC

Don’t you see the Controlling nature of this? Give Away your privacy. Or pay more to be free

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Phone bill

I payed my phone bill and it’s saying I haven’t and my bill is 500 something I can not afford to pay that at all and I been paying 100 something for my phone when it was supposed to be around 80 I’ve been paying a Apple Watch that was supposed to come free with my promotion. I was told credit was go

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Request for billing statements no longer available online

I requested copies of older billing statements when I called in July 2023. I gave the AT&T representative the dates of the statements that I needed.  AT&T sent me all of the statements that I could already access online on my own which I already had.  AT&T charged me $150.00 f

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Charged a bill over a month after cancelling my plan

I cancelled my att plan on the 20th of May and was assured by the employee that no further payments would take place. My line was removed from the account holder and I have STILL been charged nearly 100 dollars for the international plan on the 22nd of June. Simply disgusting to see att take advanta

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Att and asurion are scams

I sent in my old defective iPhone 13 on April 17, I got upgraded to a 14 in store , I got a shipping label from asurion via email, but no box.. went to a Dropbox, put the iPhone (in a package I purchased myself ) with the correct shipping label on it , and off it went.. 2 months later a 180 dollar

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No pro rata of charges

Not a question, more like a warning to anyone reading this: I transferred my numbers away from AT&T to T-Mobile on the first day of the billing cycle and AT&T charged me for the full month's charges ($127.35), citing an AT&T billing policy that there is no pro rata of charges when ther

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Detailed billing reprints

How do I Request “detailed billing reprints” as far back as possible for a account closed in 2020? I need to do this via email and preferably not by phone. can I receive a electronic record of the reprints? Can I just pay the $5 a month $60 for a year and receive them via email.

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Charged For Warranty Replacement

I filed a warranty claim for my device. I received the replacement and shipped the defective device back. After About 2 months the defective device came back to me. I called in to inquire about the device being returned and after being passed around like a collection plate I spoke with someone who t

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How do I access a bill from 2021?

I need to access a bill from October 2021 but I've been only able to access the last 16 months online. I tried calling, waited more than an hour on the phone, and left with empty hands. How can I have access to this bill?

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At&t is by far the worst company I have ever done business with

I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f

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AT&T Unlimited Advanced

I transferred my family’s plan to my name to get the IMO discount. However, my brother’s Elite plan has been replaced with the Premium plan. How do I switch it back?

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Expired Refund Debit Card, don't know if it was activated or used - can I get it reissued?

Hi, I have an AT&T debit card for overpayment refund, but it's a card I just found when moving. I don't remember if it's been activated and/or used.  Is it possible to get it reissued? Thanks, Cheri F

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